In case of need, customers may submit their customer service ticket here.

Rev-Tech will provide repair or replacement under warranty according to the following terms and conditions.

Warranty provides repair or replacement free of charge for eligible Rev-Tech products within 365 days* of purchase by the end user.
*: Not applicable to Rev-Tech legacy products.

This warranty may be void as a result of the following circumstances: 

• The customer does not provide this warranty card and the original receipt of purchase. 
• Merchandise failure or damage is caused by improper use or unauthorized adjustments.
• Merchandise failure or damage as a result of excessive force or impact and non-recommended operating conditions (see user manual).
• Merchandise failure or damage by cause of water or other conducting liquids.
• Merchandise failure or damage by cause of usage with non Rev-Tech brand suggested components.

This warranty does not cover personal items or consumable goods and attachments, including but not limited to: mouthpiece, coil heads, batteries, and USB cable.